Who put the Pep in the mustard?
Jill Pepin came
to campus with pep in her step, a dream in her heart and a recipe in
her pocket.
And in less than
one year, this enthusiastic neophyte graduated into a world of opportunity
to become one of Oklahoma State University's most inspirational entrepreneurs.
Pepin, retired
at the age of 35, had always planned to establish some sort of self-help
facility such as a bed and breakfast or retreat house of sorts where
people could escape when they needed life tools and refreshment.
However, after
a summer's visit to St. Peter's Cathedral in Austria, Pepin emerged
with a better idea. Only it was more than an idea — Pepin had a dream.
"When I stepped
out of that cathedral, I knew I was going to Stillwater. I didn't know
why, it was just a feeling," Pepin said.
With her dream
as her guide, the Florida native left her lifelong family involvement
in the beer industry and followed her heart to Oklahoma.
For 10 years Pepin
had made a spicy, bittersweet dipping mustard for her friends from an
old family recipe. It seemed she couldn't go anywhere without either
taking a batch or all the equipment to make her special potion.
Eventually Pepin
grew tired of traveling with her double broiler and took her friends'
advice: She would market her mustard in retail stores nationwide and
finance the dream she was chasing. All profits from her specialty mustard
would be dedicated to establishing a working ranch for abused and neglected
children.
"I want my mustard
out there because it is a good product. But after I really got into
doing the mustard, I learned what this is truly all about, and it is
the kids that I'm going to help," Pepin said.
It was Pepin's
service with her brother in the Stillwater community's Court Appointed
Special Advocates program for abused and neglected children that initiated
her desire to create a self-help haven for Oklahoma's children.
"The abuse in
the world today just turns my stomach. I know it has always been there,
but since I've been exposed to it, I know it is more prevalent today
than ever."
So, dedicated
to her dream, Pepin wasted no time in starting her mission. While driving
through her new Stillwater neighborhood, Pepin took the first step toward
her goal. She pulled into Meridian Technology Center in search of advice
and direction, where she was referred to the OSU Food and Agricultural
Products Research and Technology Center, or FAPC.
It was during
her first visit to FAPC that Pepin gained real confidence and direction
for her project. She presented her mustard to the marketing specialists
at FAPC, and, with much of her dream hinging on their advice, she anxiously
awaited their response.
"They tasted it,
and they liked it," Pepin said.
"This isn't just
mustard that you put on a ham sandwich," said Corey Stone, FAPC business
and marketing specialist.
"Unlike many of
the products we see, the uniqueness of this product, especially in this
region, will allow this mustard to be successful," he said.
For products like
mustard or other condiments, a natural sales spike occurs in the summer,
which coincidently is when the mustard hit the market. This peak in
condiment sales carries through football season and phases out near
the holidays. However, with this being a gourmet product, sales will
pick back up during the holiday season, said Stone.
Pepin's mustard
is a multipurpose product that can marinade hams, dip pretzels, devil
eggs, top crackers and easily compliment a score of homemade recipes,
Stone said.
As Pepin's grandmother
used to say, "This mustard is a lot like my personality: really sweet
at first, then something in it bites you and you just keep coming back
for more."
Prior to Pepin's
mustard venture, she had sold beer and Eagle Snacks following her career
as a flight attendant. Her father never liked the idea of her working,
so she retired at the age of 35. After 10 years of retirement, Pepin
caught up on her computer skills and immersed her heart and soul into
the production of her new product: Pep in the Mustard.
With the assistance
of FAPC, Pepin's next step was to recreate a recipe that could be produced
by a co-packer in bulk quantities of 500 gallons while maintaining its
distinct taste. Three cooks were hired to tweak the recipe to perfection,
which actually was the longest process in Pepin's adventure.
"After talking
to co-packers I found out I had to find a substitute for the real eggs
in my recipe. Then, because we couldn't create a suitable substitute
for the name brand dry mustard in my recipe, I made arrangements to
use Coleman's name brand product in bulk," Pepin explained.
"There is a lot
more that goes into this business than I ever knew about," she said.
From the start
of her venture, Pepin was overwhelmed by the helpfulness and expertise
of FAPC's staff.
"I can't believe
how good OSU has been to me. I never thought a university would help
me the way they have helped me," Pepin said of her experience with FAPC.
"I just didn't know universities did this stuff."
However, Stone
insists FAPC's staff is committed to providing assistance to Oklahoma's
entrepreneurs.
"The immediate
and foremost mission of FAPC is really to add value to Oklahoma products
and keep the money from them here in Oklahoma's economy," said Stone.
"FAPC works with
clients in a 49/51 relationship. That means if a client will do 51 percent
of the work, we will be happy to pick up the rest, just as long as the
client retains ownership of the product."
From building
business plans and conducting workshops to performing recipe tests and
marketing home products, FAPC's services are available to any Oklahoma
entity, whether it be Oklahomans, Oklahoma companies or national companies
marketing in Oklahoma.
"My time and other
marketing specialists' time is always free for Oklahomans," said Stone.
"You can be assured it is always covered."
FAPC was established
in 1996 by Oklahoma legislation to add value to Oklahoma commodities
and keep the revenue in the state. Therefore, FAPC's services are based
on a client's ability to pay. Equipment and facility usage is
charged at cost unless it is used by a large established company, who
then pays full price for the facilities, equipment usage and utilities.
However, in any case, FAPC's services always will be less expensive
than private services, said Stone.
With the guidance
of FAPC's specialists, less than a year has passed since Pepin's vision
in Austria. Pep in the Mustard is already a hot item in private homes
throughout Oklahoma with the potential to be on store shelves in the
near future, but Pepin admits the biggest challenge of her venture is
patience.
"I have my dream.
Now I just have to slow down and let it happen," Pepin said.
Pepin continues
to follow the philosophy instilled in her by her father that has guided
her throughout her venture: "You have to sell yourself before you can
ever sell a product. Making friends is our business, and you can sell
10 for $4 before you can ever sell one for $40."
Although it is
important to Pepin that her trademarked product is sold under a "Made
in Oklahoma" label, her work to market her product across the United
States is far from done.
"Budweiser sells
itself, mustard doesn't," Pepin said, reminiscing of her family heritage
in Anheiser-Busch and her work as a beer saleswoman.
"If I have to
sell this out of the trunk of my car, I will do that," Pepin said. But
Stone insists, with Pepin's business savvy, that will never be the case.
"With her enthusiasm
and business sense along with her great personality, there is no way
she'll have to sell this out of her car," Stone said with a laugh.
"With a product
like Pepin's and with her level of commitment, it is pretty easy to
get her product into the marketplace," he said.
Pep in the Mustard
has been targeted to a wide variety of outlets ranging from Pratt's
grocery chain to gourmet shops such as House of Flowers and Harry and
David magazine as well as to local restaurants such as Eskimo Joe's
and Kyoto Sushi House.
"I don't want
to be so high priced that not everyone can buy my mustard. I want the
average Joe to be able to have my mustard," Pepin said.
"I'm not in this
to make a buck. I'm in it for the kids."
Once the project
takes off, research for the ranch will begin. Pepin will go through
training to learn how to deal with and provide for abused and needy
children and will begin the search for a ranch, counselors and other
staff.
Mustard Seed Ranch
will be a haven for Oklahoma's abused children. The working ranch will
be a place where they can receive self-help tools and stay as long as
it takes them to learn the skills they need to face life. The ranch
will be complete with horses, chickens, dogs and other animals that
will be used to teach children how to nurture not only themselves but
also other living things.
Although Pepin
is uncertain where the ranch will be located, she does know it will
be somewhere in Oklahoma.
"The people in
Oklahoma are absolutely wonderful," Pepin said. "There is incredible
energy in Oklahoma and it is a positive energy.
"Everyone has
been so nice. This has been a fun and interesting experience, but it
wouldn't have been like this in Florida.
"I am working
so that kids won't be thrown back into the system. They will leave with
the tools they need to look into themselves and find happiness in this
mean world," Pepin said.
Mustard Seed Ranch
will be funded by Pep in the Mustard and will house a gift shop where
the mustard will be sold, along with other products that the children
have made.
"I always knew
there would be kids in my life and now there will be," said Pepin, who
has never had children of her own. "This is my mission in life. I just
know it."
While Pep in the
Mustard has proven to be one of FAPC's favorite home-to-shelf success
stories, it is the purpose of the venture that gives
a whole new meaning to Pepin's recipe of
success.
A lot of products
come through the center, and many have been successful, but this venture
and Pepin's heart for philanthropy gives uniqueness to her business,
said Stone.
However, much
like the old cliché, a woman's work is never done.
"Someday, I want
this thing to be on Oprah," Pepin exclaimed.
Pepin foresees
no end in sight to her already successful project. Her genuine love
and concern for children along with her peppy personality and demonstrated
business sense will allow many of Oklahoma's children to turn the bitter
knocks of life into sweet success.
She put the pep
in more than just her mustard.
By Abby Payne
Beaver, Okla.
Fall 2001 Cowboy Journal
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